Ticket Website now powered by Ticketmaster?

[SingYourHeartsOut]

Did anyone else enter the Man Utd ballot and not receive an email about whether it was successful? Always received a 'sorry, not this time' email last season but nothing this time.

Got one to say I was successful. Probably blown my one for the season now!

 

[Wonder Boyo]

As a guide, tickets for Brighton in the North Bank were £41.50 for an adult.

They were £39 last season, so up up £2.50.

 

[WolfLing]

Ticket website is starting to work a little better and some of the initial bugs seem to have been sorted.

 

[Brockmoorwolf]

When do tickets for the friendlies get posted ?

 

[JadeWolf]

When do tickets for the friendlies get posted ?

Think they’re all print at home. Should get the email soon.

 

[kidder_wolf_II]

God the site is so bad

Firstly I can’t find anywhere on the site that tells you the ticket sales information and the dates they go on sale.

Secondly when you click on to buy tickets it takes you to your personal information page.

Thirdly you can’t seem to assign tickets to a supporter once you on in your basket . I had to go onto a different page then go back to my basket manually which seemed to do the trick.

Fourthly I’m buying 2 tickets for Man U away one with 1230 points and one with 1220 points. Tickets go on sale at 9am today for anyone with 1220 points or above but for some reason it’s allowed me to purchase a ticket with 1230 points now but won’t allow me to buy tickets for 1220

 

[Titch]

God the site is so bad

Firstly I can’t find anywhere on the site that tells you the ticket sales information and the dates they go on sale.

Secondly when you click on to buy tickets it takes you to your personal information page.

Thirdly you can’t seem to assign tickets to a supporter once you on in your basket . I had to go onto a different page then go back to my basket manually which seemed to do the trick.

Fourthly I’m buying 2 tickets for Man U away one with 1230 points and one with 1220 points. Tickets go on sale at 9am today for anyone with 1220 points or above but for some reason it’s allowed me to purchase a ticket with 1230 points now but won’t allow me to buy tickets for 1220

After reading your post I've gone online and purchased my ticket before 9am

All quite smooth for me tbh, but was only buying one?

Also using a PC, which might make a difference?

 

[Sedgley Gold N Black]

Has anyone had their print at home tickets sent though for the friendlies yet?

 

[JadeWolf]

Has anyone had their print at home tickets sent though for the friendlies yet?

Not yet.

 

[Sedgley Gold N Black]

Not yet.

Thanks, another fine upgrade with the new system.

 

[JadeWolf]

Thanks, another fine upgrade with the new system.

I remember the old system used to be delayed sometimes, but yeah you’d think they’d be able to create a system that send digital/printable tickets straight after purchase.

 

[Wonder Boyo]

I remember the old system used to be delayed sometimes, but yeah you’d think they’d be able to create a system that send digital/printable tickets straight after purchase.

In my experience Ticketmaster love holding on to tickets until a few days before an event. Nothing like stressing out about getting a getting a ticket for a concert or sporting event that you paid for months ago but still haven't received with days to go. Probably something to do with making it harder for people to pass them on or sell them to someone else. I've always thought if you've paid for a ticket you should get it and not have to wait for them to decide when you should receive it. Have I ever mentioned how much I hate Ticketmaster?

 

[JadeWolf]

In my experience Ticketmaster love holding on to tickets until a few days before an event. Nothing like stressing out about getting a getting a ticket for a concert or sporting event that you paid for months ago but still haven't received with days to go. Probably something to do with making it harder for people to pass them on or sell them to someone else. I've always thought if you've paid for a ticket you should get it and not have to wait for them to decide when you should receive it. Have I ever mentioned how much I hate Ticketmaster?

Can’t disagree! I’m assuming that eventually all our tickets will be digital which should make it even easier.

 

[Dubwolf71]

Took about 5 minutes to get 5 Man U tickets. Assigning the names is a pain.

Just needs getting used to.

 

[Sedgley Gold N Black]

Took about 5 minutes to get 5 Man U tickets. Assigning the names is a pain.

Just needs getting used to.

It's hard enough trying to get them in the basket on a mobile device, did no one think to actually test this before moving.

They've also screwed up the stadium plan at Utd, they've got seats that appear to be the end of the row that aren't (according to Utd's official 3D map) and seem to have seats in block 231 indicating they are next to each other but in fact are in different blocks with the whole of block 231 inbetween them!

 

[Wolf316]

I remember the old system used to be delayed sometimes, but yeah you’d think they’d be able to create a system that send digital/printable tickets straight after purchase.

Just got my Luton ones through.

 

[bigbluewolf]

What is the difference between Members+ and Members?

Asking because Members+ can get to buy tickets earlier than just a Member. The site let me choose tickets, and then start the checkout but then told me I don't have the privileges to buy them.

I know I paid £38 for a membership - I assume just a standard one - but how do you become a Member+?

 

[Wolf316]

What is the difference between Members+ and Members?

Asking because Members+ can get to buy tickets earlier than just a Member. The site let me choose tickets, and then start the checkout but then told me I don't have the privileges to buy them.

I know I paid £38 for a membership - I assume just a standard one - but how do you become a Member+?

Member plus is for those who attended a certain amount of games last season.

 

[WolfLing]

What is the difference between Members+ and Members?

Asking because Members+ can get to buy tickets earlier than just a Member. The site let me choose tickets, and then start the checkout but then told me I don't have the privileges to buy them.

I know I paid £38 for a membership - I assume just a standard one - but how do you become a Member+?

Members+ get 6 games where they can buy tickets a few days early. So it will as good as guarantee tickets for the bigger games.

It's by invite only. I think it's if you attended 10+ matches as a Member in the previous season.

 

[bigbluewolf]

Member plus is for those who attended a certain amount of games last season.

Any idea on how many? I managed to get to 7 games last season.

 

[bigbluewolf]

Members+ get 6 games where they can buy tickets a few days early. So it will as good as guarantee tickets for the bigger games.

It's by invite only. I think it's if you attended 10+ matches as a Member in the previous season.

Thanks.

 

[SuperGran]

What is the difference between Members+ and Members?

Asking because Members+ can get to buy tickets earlier than just a Member. The site let me choose tickets, and then start the checkout but then told me I don't have the privileges to buy them.

I know I paid £38 for a membership - I assume just a standard one - but how do you become a Member+?

You get offered membership plus when you attend 11 or more home games. You get priority for 6 home games in a season.

 

[Bugsy911]

Took about 5 minutes to get 5 Man U tickets. Assigning the names is a pain.

Just needs getting used to.

I couldnt assign my tickets on android mobile. keeps looping you back to the account page and no option visible to assign so I reverted to the PC and did it.

 

[Wildog]

What is the difference between Members+ and Members?

Asking because Members+ can get to buy tickets earlier than just a Member. The site let me choose tickets, and then start the checkout but then told me I don't have the privileges to buy them.

I know I paid £38 for a membership - I assume just a standard one - but how do you become a Member+?

You needed to go 11+ games last season.

 

[Dubwolf71]

It's hard enough trying to get them in the basket on a mobile device, did no one think to actually test this before moving.

They've also screwed up the stadium plan at Utd, they've got seats that appear to be the end of the row that aren't (according to Utd's official 3D map) and seem to have seats in block 231 indicating they are next to each other but in fact are in different blocks with the whole of block 231 inbetween them!

I used my laptop to get them. I selected seats for Adults and O65s and then put them in the basket. Went to the basket to assign names and they were not in the order I had selected but were still together.

Don't think Ive ever used the phone to buy tickets on Ticketmaster, but doing it with the old system was always fine.

 

[Golden Arrow]

It really is clunky compared to the previous system.
I had a mate get mine via his Laptop as I was going nowhere with my Android phone. And I thought I was IT savvy!

Be interesting to know what Operation System support and hardware platform the code has been developed for, as some older devices may have issues with the site webpages.
Slowly but surely we're being manipulated to buy and keep Smart devices up to date, as without one we'll be up the proverbial creek without a paddle. Last season at City was all done through Smart device transaction. "It's the future", some will say.

 

[Sedgley Gold N Black]

I used my laptop to get them. I selected seats for Adults and O65s and then put them in the basket. Went to the basket to assign names and they were not in the order I had selected but were still together.

Don't think Ive ever used the phone to buy tickets on Ticketmaster, but doing it with the old system was always fine.

Yeah by phone is a real pain, luckily I noticed one was in a different block assumed it was just how Utd had drawn up the blocks but when I checked it was completely opposite sides of each block.

 

[JadeWolf]

Just got my Luton ones through.

Me too now.

 

[Wolf316]

Me too now.

You printing or just using a screenshot on your phone?

 

[JadeWolf]

You printing or just using a screenshot on your phone?

I’ll probably print just to be safe.

 

[bigbluewolf]

My Luton tickets arrived this afternoon. Definitely printing them out.

 

[5 - Lescott]

No problems this morning getting BHA tickets using Chrome browser on iPhone

 

[NSWolf]

No problems for me either. No admin fees (for now) so maybe 'Ticketmaster's cut' has been built into the ticket price increase. Despite being Mem+, didn't want to waste one of my 6 on this one but forgot to logon until 30mins after onsale time. Previous seasons that would have been a disaster but there seems to be plenty available.

 

[Netherton Wolf]

My Luton tickets arrived this afternoon. Definitely printing them out.

I've had my luton, but a friend purchased both luton & rennes, but only luton come through, presume the others will b emailed soon

 

[Wonder Boyo]

Interesting that Brighton tickets went on sale to normal members today and there are still plenty of tickets still available in all stands apart from the South Bank. Normally it's a bit of a bun fight on the first day with only a few single tickets left scattered around. Early days and it'll still be the summer holidays, but I think demand is going to be much lower this year unless we start really well.

 

[SuperGran]

Interesting that Brighton tickets went on sale to normal members today and there are still plenty of tickets still available in all stands apart from the South Bank. Normally it's a bit of a bun fight on the first day with only a few single tickets left scattered around. Early days and it'll still be the summer holidays, but I think demand is going to be much lower this year unless we start really well.

I noticed that although people could be still trying to get on the ticket site- it took me three attempts to buy my ticket kept getting my profile page

 

[bigbluewolf]

I've had my luton, but a friend purchased both luton & rennes, but only luton come through, presume the others will b emailed soon

I also bought both but have only received the Luton tickets and hopefully the others will arrive in the next few days.

 

[bigbluewolf]

Bought Brighton tickets today. Took two attempts to choose the tickets, then I had to re choose them, tried to pay, put card details in and confirmed via bank app and then the payment failed. Had to re-enter the card details, re-authorise using the banking app and finally it went through.

During all this process, it gave me 20 minutes to check out, then the counter suddenly dipped to 1 minute 50 seconds, then back up to around five minutes. It was a bit nerve-wracking to be honest, not really knowing how long I’d got to actually complete the purchase especially with the failed payment.

It’s a real hit and miss experience.

 

[kidder_wolf_II]

Bought Brighton tickets today. Took two attempts to choose the tickets, then I had to re choose them, tried to pay, put card details in and confirmed via bank app and then the payment failed. Had to re-enter the card details, re-authorise using the banking app and finally it went through.

During all this process, it gave me 20 minutes to check out, then the counter suddenly dipped to 1 minute 50 seconds, then back up to around five minutes. It was a bit nerve-wracking to be honest, not really knowing how long I’d got to actually complete the purchase especially with the failed payment.

It’s a real hit and miss experience.

Buying tickets will seem like fun compared to actually being at the game lol

 

[Wonder Boyo]

Bought Brighton tickets today. Took two attempts to choose the tickets, then I had to re choose them, tried to pay, put card details in and confirmed via bank app and then the payment failed. Had to re-enter the card details, re-authorise using the banking app and finally it went through.

During all this process, it gave me 20 minutes to check out, then the counter suddenly dipped to 1 minute 50 seconds, then back up to around five minutes. It was a bit nerve-wracking to be honest, not really knowing how long I’d got to actually complete the purchase especially with the failed payment.

It’s a real hit and miss experience.

Sounds like the Numberwang version of online ticketing. 20 minutes left! 1 min 50 seconds left! 5 minutes left! Ticketwang.