Loyalty Cash

[Mark Rankines Lovechild]

Has anyone else found that their Loyalty cash has disappeared despite not spending anything?

Two weeks ago I had £6 which all of a sudden has re-set to zero.

As I have recently spent a decent amount on shirts, I emailed the club to make sure I will get the loyalty cash for them. I have received generic responses from the club that don’t address where my £6 has gone at all. The emails just say loyalty cash isn’t awarded for 28 days and then only to linked accounts and it can’t be retrospectively applied. Considering I am expecting £40 in the next month or so I am a bit concerned.

I have sent another email but wondered if anyone else has seen the same issue?

 

[Mark Rankines Lovechild]

Has anyone else found that their Loyalty cash has disappeared despite not spending anything?

Two weeks ago I had £6 which all of a sudden has re-set to zero.

As I have recently spent a decent amount on shirts, I emailed the club to make sure I will get the loyalty cash for them. I have received generic responses from the club that don’t address where my £6 has gone at all. The emails just say loyalty cash isn’t awarded for 28 days and then only to linked accounts and it can’t be retrospectively applied. Considering I am expecting £40 in the next month or so I am a bit concerned.

I have sent another email but wondered if anyone else has seen the same issue?

update:

another automated response saying go to this link

https://wolvescash.wolves.co.uk–/

which doesn’t work for me

 

[Wonder Boyo]

Has anyone else found that their Loyalty cash has disappeared despite not spending anything?

Two weeks ago I had £6 which all of a sudden has re-set to zero.

As I have recently spent a decent amount on shirts, I emailed the club to make sure I will get the loyalty cash for them. I have received generic responses from the club that don’t address where my £6 has gone at all. The emails just say loyalty cash isn’t awarded for 28 days and then only to linked accounts and it can’t be retrospectively applied. Considering I am expecting £40 in the next month or so I am a bit concerned.

I have sent another email but wondered if anyone else has seen the same issue?

My cash had disappeared too. Just checked now though and it's there again.

 

[pacamac]

Give em time!

Jeff's been painting the tunnel and Vinny was last seen with a spanner heading towards the Graham Hughes Stand

 

[Mark Rankines Lovechild]

My cash had disappeared too. Just checked now though and it's there again.

finally got into my account and it says “Balance wiped off 20210802”
no pending cash award


i have asked for a call

 

[jrpb-3]

I used the last of mine when I renewed my membership. Think there has always been an expiry date on using it ?, this time its been carried over longer due to no tickets to buy last season, usually I think they have in the past sent a reminder out a week or 2 before it expires, don't remember seeing anything this time

it mentions expiry /reset here for the previous season Wolves Cash to launch ahead of 2019/20 season

 

[jrpb-3]

page 2 of FAQ on wolves cash. expired at the end of July

When does Wolves Cash expire?

 

[Pagey]

Bit sneaky, send emails to us daily about anything and everything, just logged in and my £11 now at zero

 

[Deleted member 7041]

If people were THAT loyal they wouldn't expect any cash. Just a thought. More tosh for people to moan about.

 

[Pintandkebab]

Give em time!

Jeff's been painting the tunnel and Vinny was last seen with a spanner heading towards the Graham Hughes Stand

I thought Sellars was in the gym getting ready to get his boots on for Leicester as well

 

[JOSWolf]

I thought Sellars was in the gym getting ready to get his boots on for Leicester as well

Centre back or central midfield?

 

[SingYourHeartsOut]

If people were THAT loyal they wouldn't expect any cash. Just a thought. More tosh for people to moan about.

Ha ha, that's right, **** 'em. If they really cared they'd just give the club all their money and then start selling organs to pay for new players.

 

[Big Saft Kid]

Yep, me too, £8 just disappeared a couple of weeks ago.

Edit -- just checked. On 2 August 2021 there was a 'wipe off' of all remaining balances. Daylight robbery!

 

[Berkswolf]

The very small amount I had was deducted from the cost of my season ticket renewal

 

[Deleted member 7041]

Anyone would think these sinister Chinese owners with their shady Portuguese agents hadn't delivered the most successful 4 years in our recent history. Phewwww.

 

[Mark Rankines Lovechild]

Anyone would think these sinister Chinese owners with their shady Portuguese agents hadn't delivered the most successful 4 years in our recent history. Phewwww.

If people were THAT loyal they wouldn't expect any cash. Just a thought. More tosh for people to moan about.

We they have had just short of 2k off me already - that not enough?

One of the perks they elect to give is ticket cash...

Put your number on here Dave, Vinny will probably offer you a job.

 

[Hot Fuss]

Anyone would think these sinister Chinese owners with their shady Portuguese agents hadn't delivered the most successful 4 years in our recent history. Phewwww.

Iv got “WWFC - 13th place 20/21” tattooed on my chest.

 

[Wonder Boyo]

I just realised that the loyalty cash I did have was indeed wiped out. The cash that is showing in my account now is from a training top I bought a few weeks ago. The previous cash has been zapped

Every little helps I guess. The odd £1 admin fee here and there, the increase in membership fees and ticket prices, and the wiping out of previously earned loyalty cash. I mean, how else are they going to pay for a jazzy tunnel.

 

[SuperGran]

Don’t they do that every season? Seem to remember emails telling me to spend the loyalty cash before a certain date it doesn’t get carried over

 

[CelebrityWolf]

What on earth is 'loyalty cash'? Sounds ridiculous but perhaps that 'loyalty cash' could be gathered up and thrown at transfers instead of spunked on another pair of shorts?

 

[JohnMatrix]

I cant imagine it's outside of the realms of possibility that someone will post at some stage saying that the reason its been removed is to put right the Graham Hughes stand.

 

[MrJamez]

As a STH, we’re due some loyalty cash soon aren’t we for renewing? Pretty sure I read it’s dependent on how many years you’ve had it.

 

[Wonder Boyo]

Don’t they do that every season? Seem to remember emails telling me to spend the loyalty cash before a certain date it doesn’t get carried over

Think you might be right actually.

 

[SuperGran]

Think you might be right actually.

There’s a first time for everything

 

[Mark Rankines Lovechild]

As a STH, we’re due some loyalty cash soon aren’t we for renewing? Pretty sure I read it’s dependent on how many years you’ve had it.

After the first game I think.

 

[Pagey]

Don’t they do that every season? Seem to remember emails telling me to spend the loyalty cash before a certain date it doesn’t get carried over

Did you get the email this season?

 

[Mark Rankines Lovechild]

Did you get the email this season?

Nope.
Email me everyday about other stuff though

 

[Golden_Wolf]

Don’t they do that every season? Seem to remember emails telling me to spend the loyalty cash before a certain date it doesn’t get carried over

Exactly what I thought as well.

 

[SuperGran]

Did you get the email this season?

I think at the end of last season
it’s usually when their advertising something.

 

[SuperGran]

This is on the website for last season

 

[Wolf316]

What on earth is 'loyalty cash'? Sounds ridiculous but perhaps that 'loyalty cash' could be gathered up and thrown at transfers instead of spunked on another pair of shorts?

Not a member or a season ticket holder I take it?

 

[Yamalroite]

Anyone would think these sinister Chinese owners with their shady Portuguese agents hadn't delivered the most successful 4 years in our recent history. Phewwww.

They dont offer a free service. They make decent profit mate.
The ticket cash is just a nice little incentive back now and again.

 

[Yamalroite]

As a STH, we’re due some loyalty cash soon aren’t we for renewing? Pretty sure I read it’s dependent on how many years you’ve had it.

Was just thinking the same. Yeah was announced before renewal that loyalty cash was going to be rewarded for how long held season ticket. Thought I dreamt that up as gone quiet.

 

[Newbridge Wolf]

Bought a jacket from the club shop last week. I know I had about £6 cash in there when I’d got my Leicester ticket, but guy at the till said there isn’t anything when I asked him if I could use it.

Another one for the growing list.

 

[jrpb-3]

Don’t they do that every season? Seem to remember emails telling me to spend the loyalty cash before a certain date it doesn’t get carried over

Yea. It's all explained on the website if people bothered to look. expired as it always has done as far as I remember

When does Wolves Cash expire?

so if not wiped till Aug 2nd they've actually given people a few extra days

 

[So'ton Wolf]

Yep !, mine is zero now, had £56 there to, never received any email telling me to use it or lose it, like in other seasons, but plenty of other emails from the club about other matters.

 

[pacamac]

To be fair to the club theres always been a cut off point where its wiped usually May 31st.

Though It does seem they’ve got a lot lot more sneaky over the date (used to get reminders) in recent years.

Last season they extended the date but wouldn’t say when till, when they relaunched the membership for 20/21 I kind of knew it would be pointless but even when I emailed (various times) they refused to tell me when the Wolves cash would be wiped (don’t forget usually I’d just use it for the last ticket I brought but that had obviously ended sooner than expected) so I was forced to use the Wolves cash I had on a membership renewal I really wanted to hold out for (knowing it may likely be pointless as it turned out to be) rather than lose it.

I was shocked that they wouldn’t even tell me when I asked.

 

[pacamac]

but plenty of other emails from the club about other matters.

Sick of hearing about the ****ing lottery!

 

[steve vena]

When I re ordered my season tickets early July the girl at the ticket office did ask me if I wanted my ticket cash taken off the bill. I said yes as she informed me I'd lose ticket cash if I didn't. Fair play to her for that.