Lupo Italiano
Just doesn't shut up
- Joined
- Jul 5, 2005
- Messages
- 5,653
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I am probably guilty of not reading all the bumpf in Jez' annual begging letter but here goes...
Last year I took up the offer of the Wolves Mastercard to buy my Early Bird as the 6 month free credit offer was a useful way of spreading the cost without taking a big hit in the current account.
I thought that will come in handy in future years for purchasing the EB.
This year, I logged into my online ticket purchasing account to get my EB, I inputted my Wolves Mastercard number.
Job's a good'un.
However, my bill came on Monday and I noticed it states that the 0% free credit is only available on direct purchases from the ticket office and NOT internet sales.
I'm a tad $$$$ed off to say the least!
I have scoured the renewal pack and I cannot find this clause mentioned anywhere.
Funny the letter arrives the Monday after the deadline has passed meaning I can now do bugger all about it.
I phoned them yesterday, the girl said she would get one of her manager's to call me.
They didn't.
So I rang again this morning, another girl (this time with a Wolverhampton accent rather than a foreign one) said she would, erm, get her manager to call me.
She rang a bit later to say she forgot to ask my account number. I told it to her and she said she would speak to her manager and call me 'later'.
Anyway, still waiting...
Anyone else bought their EB online with the Wolves Card and had the same problem?
Last year I took up the offer of the Wolves Mastercard to buy my Early Bird as the 6 month free credit offer was a useful way of spreading the cost without taking a big hit in the current account.
I thought that will come in handy in future years for purchasing the EB.
This year, I logged into my online ticket purchasing account to get my EB, I inputted my Wolves Mastercard number.
Job's a good'un.
However, my bill came on Monday and I noticed it states that the 0% free credit is only available on direct purchases from the ticket office and NOT internet sales.
I'm a tad $$$$ed off to say the least!
I have scoured the renewal pack and I cannot find this clause mentioned anywhere.
Funny the letter arrives the Monday after the deadline has passed meaning I can now do bugger all about it.
I phoned them yesterday, the girl said she would get one of her manager's to call me.
They didn't.
So I rang again this morning, another girl (this time with a Wolverhampton accent rather than a foreign one) said she would, erm, get her manager to call me.
She rang a bit later to say she forgot to ask my account number. I told it to her and she said she would speak to her manager and call me 'later'.
Anyway, still waiting...
Anyone else bought their EB online with the Wolves Card and had the same problem?
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